Call for evidence outcome

Consumer credit and personal insolvency: call for evidence

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
This call for evidence has closed

Download the full outcome

Detail of outcome

We published two documents in response to this call for evidence:

  • the response to the personal insolvency questions, which also includes a summary of the public responses, on 19 July 2011
  • the response to the consumer credit questions on 21 November 2011

Original call for evidence

Summary

Consultation on how consumer credit and personal insolvency systems might be improved.

This call for evidence ran from
to

Call for evidence description

Sought views on how consumer credit and personal insolvency systems might be improved and also on a number of government commitments, including:

  • tackling unfair bank charges
  • introducing a seven-day cooling off period for store cards
  • introducing a power for a regulator to cap interest rates on credit and store cards
  • requiring credit card providers to make electronic statements available to enable consumers to judge whether an alternative credit card would provide better value for money

Documents

Published 15 October 2010