Consultation outcome

Empowering and protecting consumers

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
This consultation has concluded

Download the full outcome

Detail of outcome

The government’s response describes the reforms that will be implemented to ensure provision of consumer information, advice, education, representation and enforcement is delivered effectively and efficiently. It also summarises public responses to the consultation.

Feedback received

Responses to BIS consultation - Empowering and protecting consumers: consultation on institutional reform - A to E

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Responses to BIS consultation - Empowering and protecting consumers: consultation on institutional reform - F to O

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Detail of feedback received

There were 184 formal responses to the consultation.


Original consultation

Summary

Seeks views on institutional changes for provision of consumer information, advice, education, advocacy and enforcement.

This consultation ran from
to

Consultation description

Seeks views on a number of government proposed reforms to institutional arrangements to ensure the provision of consumer information, advice, education, representation and enforcement is delivered effectively and efficiently. The reforms are aimed at:

  • reducing the complexity of the provision of consumer information
  • strengthening consumer enforcement
  • more cost-efficient delivery

Documents

Published 21 June 2011