Review
Local review and scrutiny are key elements of continuous service improvement.
The Local Government Group recommended an approach to improvement based on a mixture of benchmarking, shared knowledge, and peer review and challenge, underpinned by a commitment to regular self-evaluation.
Self assessment and peer challenge against the Excellence Framework is an important part of local service improvement.
Transparency is central to local accountability: the publication of performance information in a format and language that can be readily understood enables citizens to assess the work of councils.
