Credit and store card consultation

This consultation has now closed. Thank you for all your comments, which we will be considering over the next few weeks. We will use this page to announce the results of our review in the Spring.

Credit Card

Areas for consultation

This consultation is looking at five areas:

  • allocation of payments – lower interest debts being paid off first
  • minimum payments – minimum payments only covering interest, not capital
  • unsolicited credit limit increases – card limits going up without your consent
  • re-pricing of existing debt – increased interest rates without proper explanation
  • simplicity and transparency – making the costs of using a card simpler to understand and easier to compare alternatives

Introduction from Kevin Brennan MP, Minister for Consumer Affairs

Plain English version

Consultation in Plain English

We’ve worked with Simply Understand to create a plain English version of the consultation and an audio summary.

PDFRead the plain English version of the consultation (PDF)

podcastListen to our 3-minute audio summary (MP3)