What the Hotline covers and how to use it
Our Investigations Hotline is a contact point where you can report possible misconduct to the Insolvency Service. We can then consider whether to use our investigatory and enforcement powers. We prefer you to send complaints in writing (online, by email or by post). However, if you are unable to do so for any reason, please leave a message explaining this on our telephone Hotline.
You can use the Hotline to pass on information about the conduct of the individuals or companies named below to the Insolvency Service. This helps us to:
- enforce court orders and undertakings; and
- identify and, where appropriate, take action to prevent corporate abuse.
What types of misconduct does the Hotline deal with?
Please select the type of misconduct that you wish to complain about from the list below. The relevant contact details are shown within each section.
We deal with:
What action will be taken?
The Intelligence Hub will consider your complaint and make initial enquiries as necessary. Where appropriate, it will pass the information to the relevant Insolvency Service department.
If we think your concerns are more appropriate for another public body, we normally pass on your complaint. However, if you do not wish us to do so, please make that clear in your complaint.
If our enquiries show that an offence may have been committed, we will send a report to the appropriate investigating or prosecuting authority. That authority will then decide whether to carry out a criminal investigation, and criminal proceedings may begin. You may be asked to give a formal statement before proceedings start.
If you wish to make an anonymous complaint, we may still be able to submit the matter to the relevant investigating authority. However, please note that they may only be able to take it further if they have suitable evidence or an appropriate witness, or both.