How to complain about breaches of restrictions
How do I complain about an individual in breach of a Bankruptcy Restrictions Order/Undertaking or a Debt Relief Restrictions Order/Undertaking?
If you believe that an individual is acting in breach of a Bankruptcy Restrictions Order/Undertaking or a Debt Relief Restrictions Order/Undertaking there are two ways you can contact us.
Submit a complaint by email
Our email address is: Intelligence.live@insolvency.gsi.gov.uk
Submit a complaint by post:
Please send as much information as possible to:
Intelligence Hub
Intelligence & Enforcement Directorate
Investigation and Enforcement Services
Insolvency Service
3rd Floor Cannon House
18 Priory Queensway
Birmingham B4 6FD
Please provide as much of the information asked for as you can, as this will give us the best start to considering your complaint and where we might go for further information. We appreciate that you may not be able to provide all the information requested, but any information you give will greatly help any enquiries that may be undertaken into your allegations.
Supporting Documentation
You may have a number of documents that you feel support your complaint. This should not prevent you from e mailing us or make you feel that you must submit your complaint by post. Please state in your e mail what information you have and our staff will call for relevant information when they consider your complaint. In fact, if your concerns are more appropriate for another public body, there may be no benefit (and unnecessary effort on your part) in sending the documents to us.
Can I complain anonymously?
There is no real benefit in doing so. We will treat any information you provide in strictest confidence. Also, if you complain anonymously, we will not be able to obtain further information from you or discuss your concerns, and this could reduce the prospect of an investigation being commenced (by us or any other body).