Access key links:

This site uses cookies to help make it more useful and reliable. Our cookies page explains what they are, which ones we use, and how you can manage or remove them.

Contact Us

Here are contact details for NMO (National measurement Office) and NMOs parent government department, BIS (Department for Business, Innovation and Skills - appear at bottom of page).

Opening Hours for NMO:

9am to 5pm Mon to Fri

You can write to us at:

Stanton Avenue
TW11 0JZ

Call us on: +44 (0)20 8943 7272
Fax us on: +44(0) 20 8943 7270
Email us at:

Contact details for the NMO Enforcement Authority:

If you have a specific enquiry relating to the work of the Enforcement Authority under the RoHS, Batteries, Energy Labelling Framework and Energy Related Products regulations then please use the following online enquiry forms:

RoHS enquiry

Batteries enquiry

ELF enquiry

ERP enquiry

Alternatively you can leave a message with the automated enquiries system on +44 (0)20 8943 7227 or write to:

NMO Enforcement Authority
Stanton Avenue
TW11 0JZ

Other details:

The NMO Customer Charter (PDF, 316 Kb)  

Staff Contacts


If you want to contact BIS, here are the contact details:

Department for Business, Innovation and SkillsDepartment for Business, Innovation & Skills
1 Victoria Street
Telephone 020 7215 5000

Media Enquiries (24 hours) 020 7215 3234/3505



  • Print this page


NMO is committed to effective consultation which is targeted at and easily accessible to those with a clear interest in the policy in question.

Visit the NMO consultations section of our website.

Email alerts

Email Subscribe to email alerts from NMO

Follow us on Twitter